Professional services are provided by the implementation team, composed of technical and business professional consultants who have been involved in the design and the development of UniQ Financial Solution.
Our Business Consultants are highly skilled in both Core Banking and ERP Systems In Banking we help our Customer optimize their Core systems, we provide them with knowledge and expertise in various areas such as Retail, Corporate, Private Wealth Management, and Investment, Payment, including Islamic Banking. In ERP we help our customers implementing our UniQ Solutions, and their integration within their own Financial Information Systems. We cover the full implementation life cycle, from Project Management, Business, Analysis, Solution Design, Testing, training, go live, to onsite support.
UniQ Soft Technology works with multiple partners in many countries. All partner consultants technical and functional are trained and certified with our products. Partners can be engaged in implementation projects.
Knowledge transfer is provided via Functional and Technical Training in the following forms: Standard training is preconfigured class course delivered for users and key users at every implementation before the testing phase. Bespoke Training is defined based on the customer requirements. It’s delivered for a single or group of persons at any time. Both training classes are provided either on site or in UniQ premises.
Our Project Managers are distinguished by their long experiences and sharp skills in understanding the project scope and milestones. Hence they are well qualified in organizing the various tasks, planning the different steps, the identification & the allocation of the right resources to the right tasks. In addition, our Project Managers are committed to respect the project three pillars, which are, the scope, schedule, and the Budget.
Our support engineer are available to provide online support for our UniQ solution. During office working time. It’s also possible to engage our support engineers on site for specific tasks if required.